Senior Front Desk Receptionist

Seed Food Sentosa · 📍 Maros, Sulawesi Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 10.000.000 per month
Seed Food Sentosa is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle various tasks with efficiency and professionalism.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.,Answer and direct inquiries from guests, employees, and visitors.,Manage front desk operations, including check-in and check-out procedures.,Handle reservations and bookings, and assist with travel arrangements if necessary.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Maintain a clean and organized front desk area, including supplies and records.,Assist with event planning and coordination, including setting up and managing event spaces.,Provide excellent customer service, addressing any concerns or issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a senior capacity.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both written and spoken.,Knowledge of hotel management systems and software is a plus.,Familiarity with local regulations and procedures related to hospitality is preferred.,Ability to work well under pressure and manage a high volume of inquiries.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementMultitaskingAttention to detail
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