Lead Front Desk Receptionist

PT Inti Gading · 📍 Gunung Kidul, DI Yogyakarta · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 18.000.000 per month
PT Inti Gading is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Gunung Kidul, DI Yogyakarta. In this role, you will be responsible for managing the front desk operations, ensuring a welcoming environment for guests, and providing excellent customer service. The ideal candidate will have a strong background in reception and customer service, with excellent communication skills and the ability to work in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Manage and supervise front desk staff to ensure high standards of customer service.,Handle guest check-ins and check-outs efficiently and accurately.,Provide excellent customer service to guests and ensure their needs are met.,Manage reservations, room assignments, and guest inquiries.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain a clean and organized front desk area.,Handle guest complaints and resolve issues promptly and professionally.,Monitor front desk operations to ensure efficiency and productivity.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk reception or a similar role in the hospitality industry.,Proven experience in managing and supervising front desk staff.,Excellent communication and interpersonal skills.,Strong organizational and multitasking skills.,Proficiency in using computer systems and software related to hotel operations.,Familiarity with local regulations and industry standards.,Ability to work in a fast-paced and high-pressure environment.

🛠️ Keahlian

Customer serviceCommunicationTeam managementProblem-solvingTime managementAttention to detailMultitasking
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