Customer Service & Sales Officer (Frontliner) - Bank Danamon

Join Bank Danamon, one of Indonesia’s leading financial institutions, and embark on a rewarding career as a Customer Service & Sales Officer (Frontliner) in the vibrant regions of Bali. This is your opportunity to grow professionally while delivering exceptional customer service and driving sales in our bustling branches. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll be at the heart of Bali’s dynamic financial landscape.

As a Customer Service & Sales Officer (Frontliner), you’ll handle customer inquiries, process transactions, and cross-sell financial products. Our branches are busy hubs of activity, so you’ll need to be quick on your feet and adept at multitasking. With Bank Danamon’s strong reputation and commitment to customer satisfaction, you’ll have the support and resources to thrive in this role.

This is a full-time position offering a competitive salary of Rp 5,000,000 - Rp 6,000,000 per month. If you’re a proactive, customer-focused professional with a passion for banking, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.
• Process transactions efficiently, including deposits, withdrawals, and transfers.
• Cross-sell financial products such as savings accounts, loans, and insurance to meet customer needs.
• Maintain accurate and up-to-date records using Bank Danamon’s internal systems.
• Promote Bank Danamon’s services and products to attract new customers.
• Collaborate with the branch team to achieve sales targets and operational goals.
• Assist in marketing initiatives and promotions to drive customer engagement.
• Ensure compliance with regulatory requirements and internal policies.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or sales, preferably in the banking or financial services industry.
• Proven ability to work in a fast-paced environment and meet customer service targets.
• Strong communication and interpersonal skills to build rapport with customers.
• Familiarity with banking products and services, including loans, savings accounts, and insurance.
• Ability to use computers and software proficiently, including Bank Danamon’s internal systems.
• Fluency in both Indonesian and English is a plus.
• Valid ID card and bank account.
• Willingness to work in Bali’s vibrant and diverse regions.

🛠️ Keahlian

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